Responses
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All feedback
Rating
—
Overall avg
Alerts
—
Low ratings
Happy
—
Rating ≥ 4.0
📱 QR Codes — Share & Print
View full QR page ↗
Category Ratings out of 5
Discovery Sources
Satisfaction Split
Daily Trend
Recent Feedback latest responses
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Reviews
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Avg Rating
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Food
—
Service
—
Ambiance
—
NPS
Volume by Day
Rating Trend
Category Performance
Discovery Mix
Day-wise Breakdown
Activity Calendar
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🏆 Best Day
📊 Weekday Analysis
📈 Monthly Growth
All Responses
→
| # | Customer | Date | Food | Svc | Amb | Avg | Status | Action |
|---|
Low Rating Alerts
Guests with average rating below 3.0 — needs manager follow-up.
🎉 Celebrations
Birthdays & Anniversaries
0
Birthdays Today
0
Anniv. Today
0
This Week
0
This Month
🎊 All0
🎂 B-Days0
💍 Anniv.0
✨ Today0
Filter:
Customer Directory
| # | Name | Mobile | Birthday | Anniversary | Visits | Avg | Source | Action |
|---|
Total Bookings
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All time
Today
—
—
Pending
—
Needs confirm
Total Guests
—
All bookings
⏰ Popular Time Slots
🎊 Occasions
📈 Last 14 Days
📋 Your Plan
FREE
🖼 Hotel Logo
No logo uploaded yet
📁
Click to upload logo
JPEG, PNG, WebP · max 2 MB
🏨 Hotel Information
📬 Contact & Alert Settings
📧 Email Info: Guest emails sent as "Hotel Name <noreply@restohotel.in>".
Manager Email receives booking & low-rating alerts.
📱 WhatsApp API (Meta Cloud)
⚠️ Token expires every 60 days. If WhatsApp stops working, generate a new token from
Meta Business Suite → WhatsApp → API Setup.
Paste it below and save.
🔔 Notification Preferences
📊 Notification Statistics
✉️
Email Sent
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📱
WhatsApp Sent
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🎂 Manual Birthday/Anniversary Send
Enter customer details to send a personalised wish manually:
🌐 Edit website content, menu links, cover photo and more
📱 QR Codes
Print and place at tables or entrance. Guests scan to access any page instantly.
🍽️ Table Management
Define your table numbers/names. These appear as a dropdown in the Guest Arrivals form for quick selection.
🎂 Birthday & Anniversary Perks
When a guest marks Birthday or Anniversary during arrival check-in, these perks are automatically applied and communicated.
Active Perks
🎂
Complimentary small cake — staff reminder appears on arrival record
💌
Auto WhatsApp & Email greeting sent on arrival
🏷️
Discount on bill:
%
📧 Auto Messages Sent:
On Arrival: Welcome to [Hotel Name]! Wishing you a Happy Birthday/Anniversary 🎉 — see our menu at [menu link]
After 2 hours: Thank you for visiting [Hotel Name]! Share your feedback: [feedback link] · Rate us on Google: [google link]
On Arrival: Welcome to [Hotel Name]! Wishing you a Happy Birthday/Anniversary 🎉 — see our menu at [menu link]
After 2 hours: Thank you for visiting [Hotel Name]! Share your feedback: [feedback link] · Rate us on Google: [google link]